Bookings To enquire about availability or make a booking please call 0121 382 8212 or fax 0121 382 2664 or email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it Bookings can be made by telephone, fax, letter, email or in person. A 25% deposit is required with the balance due on arrival. Payment can be in Cash or with any of the major credit/debit cards. Accounts are not available unless bank and trade references have been approved. Written authorisation from credit card holders is required for cardholder not present transactions. To avoid disappointment please make your reservations as early as possible, if you are likely to arrive later than 6.00 p.m. please advise. Cancellations within 24 hours of an agreed booking will be charged at normal room rates unless we are able to re-let the room.